{"id":848,"date":"2021-06-08T14:01:48","date_gmt":"2021-06-08T17:01:48","guid":{"rendered":"https:\/\/wcrl.rkft.dev\/?page_id=848"},"modified":"2025-11-21T10:03:15","modified_gmt":"2025-11-21T14:03:15","slug":"faq","status":"publish","type":"page","link":"https:\/\/westerncounties.ca\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_image=”https:\/\/westerncounties.ca\/wp-content\/uploads\/2021\/07\/Wave-4to1.png” min_height=”25vw” custom_margin=”||||false|false” custom_padding=”100px||200px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.0″ _module_preset=”default” background_layout=”dark” global_colors_info=”{}”]<\/p>\n

FAQ<\/h1>\n

(Frequently Asked Questions)<\/h3>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.18.0″ _module_preset=”default” background_layout=”dark” global_colors_info=”{}”]<\/p>\n

If you cannot find the answer to your question below, e-mail us at question@westerncounties.ca<\/a>.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

General Questions<\/h2>\n

 <\/p>\n

[\/et_pb_text][et_pb_accordion _builder_version=”4.20.0″ _module_preset=”default” toggle_text_color=”gcid-810ee186-421a-4243-991f-2b20cc2543b6″ global_colors_info=”{%22gcid-810ee186-421a-4243-991f-2b20cc2543b6%22:%91%22toggle_text_color%22%93}”][et_pb_accordion_item title=”This tab intentionally left blank” open=”on” _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”display: none;” global_colors_info=”{}”][\/et_pb_accordion_item][et_pb_accordion_item title=”Where can I access my account?” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

On the library\u2019s main webpage look for My Account and click on it. You will see a drop down menu offering:<\/p>\n

    \n
  1. Log In<\/li>\n
  2. Library Card Info<\/li>\n
  3. Pay a Fee<\/li>\n<\/ol>\n

    Click on the choice from the drop-down menu.<\/p>\n

    Go to the service you want and click on it.<\/p>\n

    Note:<\/strong> If you are using a desktop computer, you will see Log In\/My Account in the upper right of your screen. Click on it and choose Log In\/Register from the drop-down menu that appears.<\/p>\n

    [\/et_pb_accordion_item][et_pb_accordion_item title=”Why can’t I access my account?” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

      \n
    1. Your library card may have expired. Cards are automatically set to expire every three years. If the patron is a frequent visitor to the library, the staff usually catch this early as a notice pops up on the screen when the patron is signing out books. If your card has expired, notify staff at your local branch library and they will renew it for you.<\/li>\n
    2. Your personal identification number (PIN) may be incorrect. Have you recently changed your PIN and entered a previous PIN in error?<\/li>\n
    3. Your account may have more than $30.00 owing in fees or more than three overdue books. Speak to your library staff about clearing your account. However, you should still be able to view your account, but you will not be able to place holds on material or borrow more items.<\/li>\n<\/ol>\n

      [\/et_pb_accordion_item][et_pb_accordion_item title=”What is my PIN?” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

      Your PIN is your account password. When you register for a library card, staff assign you a PIN for your account and it remains this number unless you change it through our web page or request staff to change it for you. If you forget your PIN, please contact the branch staff.<\/p>\n

      [\/et_pb_accordion_item][et_pb_accordion_item title=”What is my library card #?” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

      Your library card # is the 14 digit number printed on the back of your library card. You must enter all 14 numbers, with no spaces between digits, to access your account online.<\/p>\n

      [\/et_pb_accordion_item][et_pb_accordion_item title=”Why can’t I renew my library loans?” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

        \n
      1. You can renew library loans through your online account only if the items are not yet overdue.<\/li>\n
      2. There is a maximum of 2 renewals allowed on your account for a single item.<\/li>\n
      3. If there is a request for your item by another patron, you cannot renew the item.<\/li>\n
      4. Renewals for interlibrary loans must be requested through the interlibrary loan department. Please e-mail\u00a0<\/span>question@westerncounties.ca<\/a><\/span>.<\/li>\n<\/ol>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Why can’t I see my interlibrary loan requests on my account?” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

        Interlibrary loan requests are sent to the Interlibrary Loan Department where staff send the requests to the lending libraries. Although you can view the other library\u2019s catalogue online, you are not actually requesting the item directly from that library as their records are not linked to our catalogue or to our patron accounts. When the book arrives in Western Counties Regional Library Headquarters, the item is then signed out to the patron and shows up in their account and the book is then sent to the patron\u2019s branch for pick-up.<\/p>\n

        [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

        How Do I?<\/h2>\n

         <\/p>\n

        [\/et_pb_text][et_pb_accordion _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#003635″ global_colors_info=”{%22gcid-810ee186-421a-4243-991f-2b20cc2543b6%22:%91%22toggle_text_color%22%93}”][et_pb_accordion_item title=”This tab intentionally left blank” _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”display: none;” global_colors_info=”{}” open=”on”][\/et_pb_accordion_item][et_pb_accordion_item title=”Get a library card online” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

        Use this form<\/a><\/span> to register for your free Western Counties Regional Library card.<\/p>\n

        If you already have a Western Counties Regional Library card, you do not have to register again. Please contact us<\/a><\/span> if you have questions or problems with your existing card.<\/p>\n

        Your card will be mailed to you within 3 business days.<\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Renew a library card” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

        Library cards expire every three years. To check on the status of your card or to renew it, please contact your local library branch<\/a><\/span> or e-mail\u00a0<\/span>question@westerncounties.ca<\/a><\/span>.<\/span><\/p>\n

        You can also use this form<\/a><\/span> to renew your Western Counties Regional Library card (check ‘Yes’ under ‘Is this a library card renewal’).<\/p>\n

        If you already have a Western Counties Regional Library card, you do not have to register again. Please contact us<\/a><\/span> if you have questions or problems with your existing card.<\/p>\n

         <\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Log in to my account” _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

        Log in to your account by clicking the \u201cLog In \/ My Account<\/a>\u201d button on the top right hand of the webpage. Click on \u201cLog In\/Register<\/a>\u201d. Enter your username library card number with no spaces and password (your library PIN). If you have trouble logging in contact question@westerncounties.ca .<\/a><\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Place a hold” _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

        Once you are logged in to your account, click on the green \u201cPlace Hold\u201d button on the item you would like to borrow.\u00a0 It is on the right side of the screen. If you are not logged in to your account, you will need to log in. If you do not have single-click holds set up, you will need to choose your pickup location.\u00a0<\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Modify a hold” _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

        Log in to your account and click your username in the top righthand corner. Click on \u201cOn Hold\u201d. You can now change your pickup location, pause a hold, or cancel a hold.<\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Renew items” _builder_version=”4.19.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

        You can\u00a0renew items by logging into your account through our website\u00a0here<\/a>. Once you enter your library card number and your PIN, you can log in to your account. Once in, look for “My Borrowing” column on the left side of the page under \u201cMy Library Dashboard\u201d. Click on “Checked Out” under “My Borrowing” and then select the item or items you wish to renew. An item can only be renewed if it does not have a hold on it by another member. An item can only be renewed three times before it has to be returned to the library. Items can also be renewed at any of our 10 branches<\/a><\/span>.<\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Search the catalogue” _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

        Search the catalogue by typing a title, author or keyword into the search bar on the library home page. Narrow your search using the filters on the left-hand side. For help searching the library catalogue, contact question@westerncounties.ca<\/a>.<\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Borrow from another library (Interlibrary Loan)” _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

        Interlibrary Loans is a service Western Counties Regional Library provides to our library patrons in co-operation with other lending libraries.<\/p>\n

        To request to borrow an item not found in our catalogue through interlibrary loan, please contact your\u00a0<\/span>local branch.<\/span><\/p>\n

        The loan period for interlibrary loans is set by the lending library (and may be less than 4 weeks).\u00a0<\/span>Some libraries may not loan new or popular items and may charge for interlibrary loan services. Upon approval, any interlibrary loan fees will be passed on to the library patron. There may be charges for photocopies.<\/span><\/p>\n

        Interlibrary loan materials cannot be renewed through your Library Account. To renew an interlibrary loan please\u00a0<\/span>email<\/a>\u00a0<\/span>the Interlibrary Loan Department or contact your local branch library at least one week before the item is due. If you have any overdue interlibrary loans, or are not a member in good standing, other interlibrary loans may not be processed until your account is cleared.<\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Download books” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

        You can access our digital library through our eLibrary<\/a><\/span> page.<\/p>\n

        With OverDrive and its Libby app<\/a><\/span>, you can borrow and enjoy free eBooks, audiobooks, magazines, and more from the library\u2019s digital collection.<\/p>\n

        With\u00a0hoopla<\/a><\/span>, you can stream and borrow free movies, music, audiobooks, e-books, comics, and shows to enjoy on your computer, tablet, or phone \u2013 and even your TV! Stream immediately, or download to your phone or tablet for offline enjoyment later. Take your pick from hundreds of thousands of titles.<\/p>\n

        TumbleBooks<\/span><\/a> is an online database of\u00a0K-6 children\u2019s eBooks.<\/span><\/p>\n

        TeenBookCloud<\/a><\/span> is an online database of eBooks and educator resources perfect for your middle school, high school, or public library.\u00a0We offer a robust selection of\u00a0Graphic Novels, Enhanced Novels, eBooks, classic literature, National Geographic videos, educator resources,\u00a0and\u00a0audiobooks.\u00a0The collection is available online around the clock. No downloads, no waiting! If you can access the internet, you can be reading, watching, or listening to fantastic content.<\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Download magazines” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

        You can access our digital library (provided by OverDrive and its Libby app) through our eLibrary<\/a><\/span> page.<\/p>\n

        OverDrive<\/a><\/span>, the world\u2019s largest newsstand, offers full colour, interactive digital magazines for your enjoyment.<\/p>\n

        Browse from the\u00a0library\u2019s collection of popular titles with no holds, no checkout periods, and no limit to the number of magazines you can download. Need help? Click here<\/a><\/span>.<\/p>\n

        PressReader.com<\/a><\/span>\u00a0\u00a0delivers full issues of premium newspapers and magazines the moment they hit newsstands.\u00a0With\u00a0PressReader<\/a><\/span>, library users get instant access to the editorial content they know and trust. Easy search tools help them quickly sort through to the pieces they\u2019re looking for. \u00a0With publications from over 120 countries in more than 60 different languages, people get instant access to content from home, and from around the world with their library card. To access\u00a0PressReader<\/span>\u00a0<\/a>visit the site and click on\u00a0Sign In\u00a0<\/strong><\/em>(upper right corner of the website). The Welcome to PressReader box will appear and choose\u00a0Library or Group<\/strong><\/em>\u00a0button (light blue) on the left side of the box. A Select Library box will open. Enter\u00a0Western Counties Regional Library<\/strong><\/em>\u00a0in the Search bar. Click on\u00a0Western Counties Regional Library. Then enter your library card number and PIN. From there you can create a user ID to make signing in easier in the future. Enjoy!<\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Pay a fee” open=”off” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

        To pay a fee please visit your nearest library branch<\/a>.<\/p>\n

        Cash and cheques are accepted at the branches.<\/p>\n

        [\/et_pb_accordion_item][et_pb_accordion_item title=”Use Zoom” _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

        To learn how to use Zoom to access our programs that use Zoom, please click on this link<\/a><\/span>. This will take you to our <\/a>How To Connect with Zoom<\/a><\/span> page.<\/p>\n

        [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Find an item” use_icon=”on” font_icon=”t||divi||400″ _builder_version=”4.16″ _module_preset=”default” header_text_align=”left” custom_margin=”||10px||false|false” animation=”off” global_colors_info=”{}”]<\/p>\n

        The PDF will help you find an item.<\/p>\n

        [\/et_pb_blurb][et_pb_button button_url=”https:\/\/westerncounties.ca\/wp-content\/uploads\/2022\/04\/Find-an-Item.pdf” button_text=”Click Here to Access PDF” button_alignment=”center” _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Borrow-by-Mail” use_icon=”on” font_icon=”r||divi||400″ _builder_version=”4.16″ _module_preset=”default” header_text_align=”left” custom_margin=”||10px||false|false” animation=”off” global_colors_info=”{}”]<\/p>\n

        Learn how to have material delivered to your door through Borrow-by-Mail.<\/p>\n

        [\/et_pb_blurb][et_pb_button button_url=”https:\/\/westerncounties.ca\/borrow-by-mail\/” button_text=”Click Here” button_alignment=”center” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

        FAQ (Frequently Asked Questions)If you cannot find the answer to your question below, e-mail us at question@westerncounties.ca.General Questions  On the library\u2019s main webpage look for My Account and click on it. You will see a drop down menu offering: Log In Library Card Info Pay a Fee Click on the choice from the drop-down menu. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-848","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Western Counties Regional Library<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/westerncounties.ca\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Western Counties Regional Library\" \/>\n<meta property=\"og:description\" content=\"FAQ (Frequently Asked Questions)If you cannot find the answer to your question below, e-mail us at question@westerncounties.ca.General Questions  On the library\u2019s main webpage look for My Account and click on it. You will see a drop down menu offering: Log In Library Card Info Pay a Fee Click on the choice from the drop-down menu. […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/westerncounties.ca\/fr\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Western Counties Regional Library\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/westerncounties\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-21T14:03:15+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@wcrlibrary\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/westerncounties.ca\\\/faq\\\/\",\"url\":\"https:\\\/\\\/westerncounties.ca\\\/faq\\\/\",\"name\":\"FAQ - Western Counties Regional Library\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/westerncounties.ca\\\/#website\"},\"datePublished\":\"2021-06-08T17:01:48+00:00\",\"dateModified\":\"2025-11-21T14:03:15+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/westerncounties.ca\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/westerncounties.ca\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/westerncounties.ca\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/westerncounties.ca\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/westerncounties.ca\\\/#website\",\"url\":\"https:\\\/\\\/westerncounties.ca\\\/\",\"name\":\"Western Counties Regional Library\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/westerncounties.ca\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/westerncounties.ca\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/westerncounties.ca\\\/#organization\",\"name\":\"Western Counties Regional Library\",\"url\":\"https:\\\/\\\/westerncounties.ca\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/westerncounties.ca\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/westerncounties.ca\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/WCRL_2021Logo_Stacked_Colour.jpg\",\"contentUrl\":\"https:\\\/\\\/westerncounties.ca\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/WCRL_2021Logo_Stacked_Colour.jpg\",\"width\":1271,\"height\":1046,\"caption\":\"Western Counties Regional Library\"},\"image\":{\"@id\":\"https:\\\/\\\/westerncounties.ca\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/westerncounties\\\/\",\"https:\\\/\\\/x.com\\\/wcrlibrary\",\"https:\\\/\\\/www.pinterest.com\\\/WCRL\\\/\",\"https:\\\/\\\/www.youtube.com\\\/irwhite62\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Western Counties Regional Library","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/westerncounties.ca\/fr\/faq\/","og_locale":"fr_CA","og_type":"article","og_title":"FAQ - Western Counties Regional Library","og_description":"FAQ (Frequently Asked Questions)If you cannot find the answer to your question below, e-mail us at question@westerncounties.ca.General Questions  On the library\u2019s main webpage look for My Account and click on it. You will see a drop down menu offering: Log In Library Card Info Pay a Fee Click on the choice from the drop-down menu. […]","og_url":"https:\/\/westerncounties.ca\/fr\/faq\/","og_site_name":"Western Counties Regional Library","article_publisher":"https:\/\/www.facebook.com\/westerncounties\/","article_modified_time":"2025-11-21T14:03:15+00:00","twitter_card":"summary_large_image","twitter_site":"@wcrlibrary","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/westerncounties.ca\/faq\/","url":"https:\/\/westerncounties.ca\/faq\/","name":"FAQ - Western Counties Regional Library","isPartOf":{"@id":"https:\/\/westerncounties.ca\/#website"},"datePublished":"2021-06-08T17:01:48+00:00","dateModified":"2025-11-21T14:03:15+00:00","breadcrumb":{"@id":"https:\/\/westerncounties.ca\/faq\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/westerncounties.ca\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/westerncounties.ca\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/westerncounties.ca\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/westerncounties.ca\/#website","url":"https:\/\/westerncounties.ca\/","name":"Western Counties Regional Library","description":"","publisher":{"@id":"https:\/\/westerncounties.ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/westerncounties.ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"Organization","@id":"https:\/\/westerncounties.ca\/#organization","name":"Western Counties Regional Library","url":"https:\/\/westerncounties.ca\/","logo":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/westerncounties.ca\/#\/schema\/logo\/image\/","url":"https:\/\/westerncounties.ca\/wp-content\/uploads\/2022\/01\/WCRL_2021Logo_Stacked_Colour.jpg","contentUrl":"https:\/\/westerncounties.ca\/wp-content\/uploads\/2022\/01\/WCRL_2021Logo_Stacked_Colour.jpg","width":1271,"height":1046,"caption":"Western Counties Regional Library"},"image":{"@id":"https:\/\/westerncounties.ca\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/westerncounties\/","https:\/\/x.com\/wcrlibrary","https:\/\/www.pinterest.com\/WCRL\/","https:\/\/www.youtube.com\/irwhite62"]}]}},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/westerncounties.ca\/fr\/wp-json\/wp\/v2\/pages\/848","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/westerncounties.ca\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/westerncounties.ca\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/westerncounties.ca\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/westerncounties.ca\/fr\/wp-json\/wp\/v2\/comments?post=848"}],"version-history":[{"count":12,"href":"https:\/\/westerncounties.ca\/fr\/wp-json\/wp\/v2\/pages\/848\/revisions"}],"predecessor-version":[{"id":11052,"href":"https:\/\/westerncounties.ca\/fr\/wp-json\/wp\/v2\/pages\/848\/revisions\/11052"}],"wp:attachment":[{"href":"https:\/\/westerncounties.ca\/fr\/wp-json\/wp\/v2\/media?parent=848"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}